Trust is the foundation of our company. Aria Contract believes that its customers’ trust in the protection of their personal data is fundamental. Therefore, Aria Contract undertakes to comply with the laws in force regarding the protection of personal data, taking all necessary measures to ensure its protection and processing in accordance with applicable regulations.
This policy, provided pursuant to Article 13 of the European Regulation on the Processing of Personal Data No. 679/2016 (hereinafter, GDPR), aims to provide a clear overview of how data is processed at Aria Contract (hereinafter “Aria Contract” or “Data Controller”).
1. What data is processed by Aria Contract?
We collect various types of personal data from customers for the purposes described in this Policy, including:
– Personal and contact details (name, email address, postal address, telephone number, nationality, residence and/or domicile, and other personal data).
– Data relating to any transactions carried out by customers.
– Personal data contained in communications sent by the customer (e.g., reports, requests, or comments).
– Other personal data voluntarily shared with our representatives.
– Information derived from surveys or research.
– Information relating to the use and navigation of the Website, collected through cookies or other technologies.
– Data from third parties, such as social networks or public databases.
The provision of personal data is not mandatory, but necessary for the management of orders and services.
2. Cookies
Our Website uses cookies. For more information, please refer to the Cookie Policy.
3. Use of customers’ personal data
The processing of personal data is always based on a legitimate reason (legal basis):
– Contractual fulfillment: customer accounts.
– Legal obligations: regulatory compliance.
– Legitimate interest: improvement of services, statistical analysis.
– Consent: personalized marketing and profiling.
4. Disclosure of personal data
Data may be disclosed to Aria Contract partners, suppliers, and collaborators who support the provision of services. Transfer to third countries will only take place if strictly necessary. Data may also be disclosed for legal obligations.
5. Security
We take technical and organizational measures to protect personal data. However, online data transmission is never completely secure.
6. Retention of personal data
Data is retained for 5 years from the last active contact with the customer. In some cases, up to 10 years for tax or legal obligations.
7. Customer rights
The customer has the right to: withdraw consent, object to processing, lodge a complaint with the Data Protection Authority. To exercise your rights: info@ariacontract.com
8. Changes to the Privacy Policy
The Policy may be updated periodically. In the event of substantial changes, we may request new consent.